What do I need before calling Customer Support?

• model and serial number of your unit
• your salt level test results within the last 30 days
• your pH
• your cyanuric acid/stabilizer level (sunscreen)
• your hours of operation per day

 

Call 727.823.5642. 

 

Location of Serial Numbers
Serial numbers on Cells and Units are located as indicated below, either a Stamped/Written Serial number or a Barcode.